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Thread: selling paid upgrades in front of elites
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Old Feb 12, 2014 | 3:49 pm
  #9  
dave1013
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Regardless, I would suggest you take a few more minutes and advise Customer Care of what happened. Not so much to chew the agent out but let them know there is a mixed message. Maybe some more training would help preclude these situations moving forward.

UPDATE: our message paths crossed, and it's comforting to see that great minds think alike. LOL
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