Originally Posted by uncomfortable

My experience is quite different.
I am a Canadian Permanent Resident and I applied using the paper form to the Canadian CBSA. I hand-delivered my application form on Dec 9 (their Montreal offices are just around the corner from my office), the payment was taken on Dec 27 (I guess some Christmas delay). I called on Feb 10, got an answering machine and left a message. They called me back after a couple of hours (I was in a meeting and they left a message saying that my Canadian and US clearance arrived on Jan 29, but that it will take 3-4 weeks to receive a letter allowing me to make an appointment.

I don't know what to think: 3-4 weeks for sending a letter, after the approval has been given by both Canada and the US, sounds like an awfully long time. Maybe they are going to send a paper letter instead of an email, given that the process was started that way, but it still feels quite strange.

Did anyone have a similar experience? Any suggestions?