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Thread: No Mile Accrual for UA flight
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Old Feb 12, 2014 | 12:01 pm
  #14  
realgoose
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Join Date: Oct 2003
Location: Tampa
Programs: A3
Posts: 111
Originally Posted by kanor
A3 can do very little if it doesnt recieve cash from UA to convert to miles into an account.
What A3 can and should do is report the flight number as not eligible for credit on the activity portion of account. They should also respond to emails and faxes asking for credit.

We flew United Express 5354 & 5370. A3 gave us credit for other UA flights in the itinerary, but never even listed these flights in the activity. Not responding at all is not good customer service.
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