Mayodave, given the frequent interaction with CX bigwigs that you keep mentioning, perhaps this board would be better served by you taking up the issues that crop up here, with them? And just maybe, using your influence to bring about some positive change...

Would be great to see that, rather than 'banging heads against walls, and closing doors on fingers'.

PS: saw this thread yesterday- was replying 'all well here, given that I'd done some seat assignments /meal selections /e-ticket mails on both Chrome and IE', but forgot to 'submit'...guess what? Couldn't login for the better part of today!