I got the exact same letter today. I have a Chase checking account, and 3 credit cards with them.

I got worried when I read the letter because of:

1- I am a US citizen, but I'm currently living outside the states. This shouldn't be a problem, right?

2- I'm mostly worried about the income question. That is because my income decreased, and I don't want my credit lines cut. Do they ask you by phone only, or do they require documentation of income?

If someone who already called Chase can give some insight onto what it was like, it would help me be better prepared when making the call. At first I thought I should move my UR points to a partner program, but I like to have the flexibility of choosing which one when I actually need it. So I don't want to make this preventive move at all.

Thanks for any help.