I have a 10 segment US-S Asia F award for September with 1 segment YUL-MUC booked on LH in I.
I called because they've opened up O space through the end of the schedule and I asked if I could switch to First.
She found the space, and after about 45 minutes on hold talking to the supervisor came back and said they would do an even exchange and move me as a one-time exception because they should have charged more miles (260,000 per person, up from 140k). I didn't argue, though because she used the word "one-time exception" I fear that she might have made a note in the record. Which is too bad as I still have one segment I'm hoping to move up to F at the end of the trip
