Those advising to call my enrollment center were spot on. Called first thing this morning and was told it had to do with some glitch with my fingerprints - you know, the ones I need to use the GE kiosks as a NEXUS member and I already had on file for GE and had to do again to add NEXUS to the GE that I already was fingerprinted for, Catch-22 style.

There needs to be some sort of supervisory override "now that the problem is fixed" and my approval should be forthcoming with no further action required on my end. I was told this has happened in the past and all were aware of the issue.

Now this all sounds to me like a story to protect OPSEC, but the moral is that within 15 seconds after asking my PASS ID it was clear to me the issue was obvious to the officer I was speaking with and I was assured I am good to go shortly.