Originally Posted by
golfmad
You need to use the Awards/Upgrades tab not the availability tab to search for available redemption seats. I find it best to use the Awards/JL-OneWorld in the Method drop down and then set BA British Airways in the Airline drop down.
Then put in your flights and see what comes up. For CW availability you are looking for the CS result where the number after CS tells you how many seats are presently available.
Thanks. I did try that but was a little concerned when it said "No Award Availability/Route Too Complex". I understand the first part, but the second part seems to suggest that there could be seats, but I've put in a complex route to show them.
Saying that it was a simple flight I put in, SFO>LHR so I guess the second part doesn't apply here. But still leaves a little doubt in my mind that I've made a mistake when doing the search and could miss the chance.