FlyerTalk Forums - View Single Post - Aborted Takeoff, Plane switch, 90min delay...and yet I'm not complaining.
Old Feb 7, 2014 | 7:35 am
  #5  
paulwuk
 
Join Date: Nov 2010
Location: MAN/BHX
Programs: ABBA
Posts: 6,027
Excellent. This is the behaviour is what EU261 is supposed to encourage.

When I get hit by a delay, which is rare, I ask myself "Did BA do everything they could reasonably do to get me to my destination in the shortest amount of time"

Often the case is "No", they won't rebook on other carriers for example. In that case, I use the power of EU261
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