Originally Posted by
zanderblue
He got back to airport this morning and is now enroute with Cathay via AMS and HKG, his overall delay is now reduced to c 12 hours. The agent this morning told him his bag did not go on flight and has been reroute same as him.
That's not such a bad outcome I guess, personally I prefer a HKG interchange to SIN, though it is a bit longer. From the above, I think BA's handling has a lot to answer for here, since a normal gate arrival would had led to no trouble at all. If you feel hard done by you can give it a go to claim the compensation, I certainly think you have a strong case, but I would be surprised if the airline makes it easy for you.