FlyerTalk Forums - View Single Post - LGW Long haul schedule changes W'14-15
View Single Post
Old Feb 6, 2014 | 1:29 am
  #15  
Swiss Tony
FlyerTalk Evangelist
Conversation Starter
All eyes on you!
20 Years on Site
 
Join Date: Jan 2003
Location: somewhere north of London, UK
Programs: HH Gold, BA Silver, Accor Silver
Posts: 15,257
Originally Posted by A P Yu
.

If the new schedule doesn't suit but you don't want to cancel, BA might be less willing to offer reward booking passengers free choice of selecting alternative flights which might be more palatable, but this will depend heavily on the agent you are dealing with.
My experience of this - with BA and other airlines - is that they are VERY flexible. They would rather keep your money than issue a refund, so if it's better for you to shift the flights by 10 days rather than 1, then I suspect you'll be fine.

here's the BA line on cancellations....


If a customer’s flight (Commercial or redemption) is cancelled, then the following conditions of carriage can be applied to BA125 tickets

Rebook onto the next available BA or IB ( if AJB routing use BA, BA*AA, BA*IB, BA*AY or SJB BA*JL flight) to the same destination (same cities/can be different airports), within 3-day period before or a 14-day period after the scheduled departure time of the original flight. If the same booking class is not available then the lowest class in the same cabin may be booked. If required the ticket validity may be extended.

OR

Rebook onto a BA or IB (if AJB routing BA, BA*AA, BA*IB, BA*AY or SJB BA*JL flight) to the same destination (same cities/can be different airports), more than 3-days before or more than 15-days after the scheduled departure time of the original flight. Rebook in the same class and cabin. Travel must take place within the ticket validity of the original ticket purchased. (If booked on BA*AA , BA*IB or BA*AY and you are changing to a different operating carrier, please check the class mapping)
Swiss Tony is offline