Originally Posted by
NYC_Girl
.... I just called United about another matter, and when that matter was concluded, I asked in my sweetest voice: "could you remind me which class I flew last week?" "Sure," she said, "you flew Y class, which is full fare economy".
I thanked her and hanged up, realizing that somebody had corrected the record retroactively......
very easy for any agent to see ticket history include fare class and seat assignments