Originally Posted by
orbitmic
Finally, I find the point on the 'rules on name change' a bit unfair. I am not aware of any ticket, paid or award on any airline, that allows name change on the same PNR or ticket number. Even though some very expensive tickets may allow name change, that would mean that a new ticket is issued with no prejudice and would only be for tickets in a travel class so expensive that the airline is happy to generate the needed availability if it is required, not what you would expect of award tickets.
As above, I have changed passenger names through the BA call centre for an award ticket. The PNR remained the same and the relevant etickets were reissued.
Also BA group/holiday bookings I believe can have passenger names changed up to a certain point before the flight.