Originally Posted by
KENNECTED
I didn't look at the T&Cs. That sucks, SPG should do something as these folks fully intended to stay at and SPG property and obviously there isn't another SPG to place them in.
I know this is out of your hands, but this is a unique situation and granting stay credits to those affected would be great goodwill.
Just my two cents.
The T&C are very clear. Why should they grant the stay in this situation and not other situations? If you think they should do so in all of these situations, then why have T&Cs?