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Thread: Waldorf Astoria Palm Jumeirah {ARE}
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Old Feb 3, 2014 | 5:25 pm
  #11  
tomy77
All eyes on you!
15 Years on Site
 
Join Date: Feb 2011
Location: LAX
Programs: HHonor Dia, Marriott Plat, Hyatt Explorist
Posts: 550
Very disappointing indeed.

Originally Posted by Raffles
'Our apologies for this inconvenience. Please know that when the Hilton HHonors program changed to allow standard and premium rooms to book under points, the hotels can choose to have only premium available to book or only standard. This is not a Hilton HHonors policy, but is the choice of the hotel on what rooms they will make available for points reservations. This does not mean that they will not offer standard rooms in the future though. Once again we are truly sorry for the frustration this has caused.

Best Regards,
XXXX
Sr. Guest Assistance Specialist'
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