FlyerTalk Forums - View Single Post - 500 mile upgrade stickers credit / display errors [Dec 2013; RESOLVED Jun 2014]
Old Feb 2, 2014, 9:39 am
  #194  
mvoight
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Join Date: May 2004
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Originally Posted by DebBrown
DH and I are both still getting this message. How long can this take to fix? I did call to get the balance and even that doesn't sound correct.

Deb
Oddly enough, I still see that error on the website, but the phone apps, which had been showing an incorrect amount at 11 (instead of 8), since my upgrade in December (1 subtracted instead of 4), now shows 12, including 4 added on Jan 31. The 4 should have been added a couple of weeks ago as I had past at 10K mark on AA 100 JFK-LHR Jan 17/18
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