Originally Posted by
pinniped
Many companies require the travel to complete before reimbursements are done. In fact, I don't think I've ever worked for a firm that allowed us to pre-expense travel, although I have worked for some that had a mechanism to central-bill airfares so they never hit your personal card.
Odd. Everywhere I've worked, I've been able to expense and get reimbursed once I have paid for the ticket. Rhe reimbursement cycle usually matches up pretty well with the credit card cycle, so I'm cash neutral.
If I had to float the funds for tickets, I'd certainly not book early, likely at a cost of higher fares closer to the flight.
To OP - call AA and ask. We can't tell you what happened.