Originally Posted by
747FC
Just a data point: EF Help has been great when I have emailed them in the past.
I've also had positive support experiences and have been a satisfied paying customer since 2007 ($700+).
Originally Posted by
pete4212
IMH went out of his way to post that there is a problem
... in a thread established by
ExpertFlyer Voice called "Help Desk".
Posting here didn't seem like a weird thing to do. Elsewhere on FT a post like mine might have prompted a few helpful responses along the lines of "I've had this as well -- have you tried XYZ?" or a post or PM from the company rep.
Originally Posted by
pete4212
Just a dick move.
Originally Posted by
HDQDD
Rude.
Polite?
