Originally Posted by
Sharratt4
I had a letter last week to advise me that they had discovered an error with the way bonus points at some retailers had been applied to my (now closed) card so it could be down to that?
As my card was now cancelled they informed me that I should expect a cheque for the grand total of.... £3. I have been planning how to spend it ever since!
That said, I was impressed that they had still protectively contacted me to make it right.
I proactively contacted them and got 10000 MR! (The 2500 or so missing were credited back automatically later, but I had already got the email centre to manually post them
- i.e. effectively 7x)