Originally Posted by
ExpertFlyer Voice
what was the BAEC info you had on your account
As I wrote in my first post on this subject: "my (Silver/Sapphire) BAEC number". The same one I've had in my EF account for the past couple of years.
If that's not enough for you to troubleshoot the issue, I'm sorry. But if no one else has encountered the same problem then it isn't important anyway.