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Thread: Air Canada's Bad Customer Service
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Old Jan 30, 2014 | 6:43 pm
  #5  
yyz_atc_qq
 
Join Date: Dec 2005
Location: YYZ most of the time
Programs: AC SE100K MM, Princess Elite
Posts: 3,921
The problem with this as much as with any sked change is...

Airline - We've had a schedule change. Please accept new times, or go away and take your money back.

Why doesn't it ever work the other way around....
Passenger - Hello airline, I've had a schedule change. I am now going to be on the flight x hours earlier/later. If you don't like it, I'll accept your refund.
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