FlyerTalk Forums - View Single Post - BA call centre agent: fare bucket availability is a secret!
Old Jan 30, 2014 | 10:26 am
  #15  
billinghamn
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Originally Posted by NeverFirst
My corporate TA was rather surprised the first time I sent him all the routing, ticketing and fare calculation information from the ITA matrix.

But at least now he books what I ask him without too much trouble (although he remains surprised when I tell him what the cost should be rather than him quoting the price for me).
Exactly - I'm a big believer in getting into the detail of these things. If you know what your talking about, then be specific when asking others to act on your behalf.

And again it's forums like FT that we have learnt the tricks of the trade.
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