FlyerTalk Forums - View Single Post - Problem booking a ticket with AA gift cards
Old Jan 29, 2014 | 9:35 pm
  #4  
aktchi
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Join Date: May 2007
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Programs: AA (Plt Pro; 1.5 MM)
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I know it is frustrating but you can avoid a lot of hassle by paying attention to how the system works.

For example, you may have noticed that when you pay for a ticket online, it goes to "Ticket Pending"; sometime later, that becomes "Ticketed". This means that some processing is done after a payment/order is accepted, to make sure all is well.

When you use a gift card, the system immediately verifies that the card is valid one, but it does not check the available balance. That is done a little bit later.

This is why one of the constant refrains at FT is not to relax until you get a ticket number. Without that, record locator etc don't mean anything. This is true regardless of the mode of payment.
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