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Thread: Phantom error reservation, Hotel manager charges me for both ntes.
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Old Jan 29, 2014 | 12:28 pm
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benzemalyonnais
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Join Date: May 2008
Location: BOS/SIN
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This just happened to me ---- except I did it through ihg.com and managed to get it removed.

I booked a room in NYC at the Indigo there, and after I booked there were 2 confirmation numbers. They were XXXX1 and XXXX2, which I'd imagine could only be done if I was either super super quick booking or through a glitch. An example for comparison is when I booked a bunch of PB nights for my mom at the Miami property, the reservation numbers are about 150-200 numbers apart, and I just booked single nights as quickly as possible before all the blog readers snatched them all up.

Of course, I called the hotel and they though I was lying and made a mistake, but made an 'exception for a platinum member'.

Are your reservation numbers consecutive like mine were?
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