FlyerTalk Forums - View Single Post - Can anyone explain the "From X USD / Night?" on Marriott website?
Old Jan 28, 2014 | 8:51 pm
  #7  
FinnishFlash
All eyes on you!
10 Years on Site
 
Join Date: Feb 2012
Location: Helsinki (Finland)
Programs: IHG Plat, Marriott Plat
Posts: 486
I had a long and very frustrating e-mail conversation about this problem with MR customer service but when they after about ten e-mails still didn't understand what I wanted and kept on copypasting their "answers" to something else entirely I finally gave up.

In my final answer I tried to clarify by giving IHG as an example how I would like to see rates and the answer I got was "what is IHG?" and "Our site is designed for busy executives who take the rate they get" or something similar.

IHG rate view is excellent and while I prefer Marriott loyalty program, I still book at IHG if I'm in a hurry. There you see directly the average nightly rate for your whole stay instead of needing to click on every property and then further until you finally see what it really is going to cost you. This is particularly frustrating in cities with a lot of properties and rates that fluctuate a lot during your stay.
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