Originally Posted by
milestomemories
Where did you check where it gave you the chat option. The only thing I see on the page is a phone number to call. Do you have a link?
See the link in the wiki. You have to actively go to it- I'm not talking about the summary page you get right after the application.
The pop-up seems to be hit-or-miss (and you want your pop-up blocker down, obviously), but thought I'd share if someone would potentially prefer that to calling.