FlyerTalk Forums - View Single Post - Does Delta keep a file on complainers?
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Old Jan 27, 2014 | 10:16 am
  #8  
Medeski
 
Join Date: Mar 2011
Programs: DL ♦, Marriot Plt, NATL EE
Posts: 526
Not only complaints but they can and will notate the system if you are rude to an agent on the phone. It doesnt come up on the first screen they pull up on you but its available if the agent wants to look for it
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