Originally Posted by
intuition
Doesn't seem that complicated. You have hade you r account for more than 24 months wiothout activity?
T&C chapter 1 §10:
So it should be closed. Can you log into the account? That seems like an easy test to find out if it is still there...
Right, doesn't seem complicated - except that I can log in with no problem. (My guess is that it's still open for retro redemption.) Is there any risk in opening a new account in the same name/same address/etc? That seems like the safest bet.