Good to know they are adding analysts for customer experience - especially if you love Phoenix (we won't mention coccidioidomycosis) and it's not people reading tea leaves. Good find!
Tealeaf®, a leading provider of digital customer experience management and customer behavior analysis solutions, is now part of Enterprise Marketing Management at IBM®. Tealeaf customer experience management solutions provide critical visibility, insight and answers to help companies meet online conversion and customer retention objectives.