Originally Posted by
Gold Passport Concierge
Happy Saturday FlyerTalkers!
I just wanted to provide some additional clarification on Hyatt's Best Rate Guarantee policy.
At this time, any site that automatically creates a membership is an ineligible site. The site creates a membership, and requires signing in to review the booking or to create any new bookings. There are sites that will let you book as a guest, and those would still be eligible for a BRG.
We are constantly evaluating the process and we welcome your feedback.
If you have any questions regarding a site or BRG process, I am happy to discuss or provide assistance.
Safe travels,
Dana Mowrey
Guest Relations Manager
You need to evaluate pointshound.com again. They do not require a membership, and their terms do not specify anything about a membership requirement. I just made a refundable reservation as a test on poinsthound.com AND it did not require me to or automatically create a membership account for me as part of the booking process.
Get it right and educate your BRG agents.