Originally Posted by
Ancien Maestro
In the past, Fairmont rooms not being available, restricted ability to upgrade to a suite. Nowadays, I'm not sure if Fairmont has lifted this restriction, and any member can upgrade to a suite if Fairmont rooms are not available. It is true also, that this tactic restricts ability to redeem free night certificates, and third night free certificates.
Did you try calling inhouse reservations at the hotel? I find inhouse reservations can make things happen beyond what central reservations, and premier/platinum line can.
Coming back to this from last month...
I finally got around to contacting Fairmont Singapore directly. Emailed them with my request, they replied within a few hours, confirmed my request and ability to use the free night certificates and confirmed my room.
There still remains no Fairmont Room availability online, but the local reservation agent was able to book my room.
Thanks for the suggestion!