Originally Posted by
paul78
The irony for me is that after I kept entering the same contact details over and over...and over again, on one occasion I happened to notice that my flight numbers went red in colour and were cancelled. Not one email/missed call/text was received to let me know.
Excellent point. We are irritated with constant requests for contact details, yet I have had no proactive contact from BA on any of the delays on my recent at least 60 flights.