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Thread: AA took away my seat. Won't tell me why.
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Old Jan 23, 2014 | 3:20 pm
  #9  
swajames
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Join Date: Feb 2004
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Originally Posted by Dave Noble
No. Seat assignment requests are not guaranteed. If you get relocated, you are not owed an explanation

People that post ... this would never be so philosophical about things like if they happened to them.

Other than in the one very specific example of an Air Marshal taking a seat, an executive platinum customer is always owed an explanation, and I'd expect AA would fully understand the customer service reasons why it's important to do so.
Last edited by JDiver; Jan 23, 2014 at 9:14 pm Reason: redacted overly personal comment
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