Originally Posted by
aceman
It would be interesting to record a call to the booking line when booking an F seat (cash) and saying that the only reason you're prepared to pay a premium (over Y/C) is because of BA's dining service/food. Then replaying that conversation to CS if you fail to get your first choice, I wonder how actionable that would make things, especially if the agent on the phone reassured you that food choice wouldn't be a problem. Its pretty poor given the prices mentioned above.
I'm flying F on TG next month, booked the cook out of a huge choice of options (tough choice from the lobster or black cod), from what I can tell that doesn't even impact how many meals are loaded since lots of people book the cook and either don't take their meal and order off the F menu, or have 2, or even 3 mains.
For £12 a meal (or even £50 a meal) to screw around like this, its disgraceful...
I wouldn't get too excited about TG F food it is pretty poor in my experience, I would generally go with the standard selection as the book the cook options are not good (I would give the lobster a wide berth). I would say that BA food is probably better on a good day.
I don't think that £12 above includes the additional options (i.e. spare meals) or loading etc. which add substantially to the cost. When I worked for BA and F catering was better the full on cost of catering was circa £75 per passenger but that might have included average alcohol consumption too (wines were better then too).
For those who don't think this is a lot, how much do you think it costs a typical restaurant to prepare the food you may eat there? Then consider that costs in an airline kitchen are far lower as it is much more of a constant production line than processing of individual orders.