Originally Posted by
mikew99
Question: Was the travel insurance purchased as part of the CX Holidays package? The insurance benefits mention repatriation in certain cases (such as for hospitalization), but it doesn't say either way whether all parties on the reservation need to be repatriated, or whether only the injured party.
I think this is the more important question. forget about the TA.
if yes, then just cancel H&W's ticket and let A fly as planned.
new/separate ticket for H&W, or if Insurance is good, let them arrange.
If no, get medcert and push for CX to fix it.
btw, are you a FFP member?