Originally Posted by
Eastbay1K
Just from me, in a short time period:
(1) OAK/HNL - I'd have paid about $1700 for 2 F. Instead, I bought 2 tix for about $700, and used expiring guest upgrades. I'd have not have bought the tickets if I couldn't confirm the UG at booking.
(2) OAK/HNL - I'd have paid about $1700 for 2 F. One way had U space, but the other didn't (on a route where they often try and sell UGs at the gate). Fare kept going up. Finally, fare way too high (more than trip 1, using companion fare) - and finally, U space appears. We aren't going.
This is approximately $2700 in lost revenue from me in a short time period, and for the second (non) trip, will most likely be given away to a pair of UG.
I have also cut up one of my 3 CCs, and a second is under scissor consideration.
I may not be the "typical flyer" but I wonder how much this move is increasing or decreasing the bottom line,
I think while they may lost money on you from getting rid of the F companion cert, I think they are far more concerned with the money they would have lost from all of the BofA credit card holding non-MVP Gold flyers. Those flyers don't have upgrade certs.
In regards to your potential 2nd flight, I am pretty sure they would upgrade an MVP Gold before they start selling UGs at the gate. At least that was the case the last several times I have flown to/from Hawaii.