Originally Posted by
Often1
OP - Without more information, there is no way anybody here can provide you with accurate recommendations:
1. Was IAH your destination or did you misconnect to another station? If so, was that on the same ticket as your LAX-IAH or a separate ticket.
2. I am curious about the reference to "baggage" and "not our fault". Do you recall what the problem was that created the delay? Do you have any insight as to why -- whether you agree or disagree -- the UA said that?
Let me guess, some passengers decided that they didn't want to fly anymore just before boarding was completed, and they had to call back the ramp crew to dig and unload their check baggage. Believe it or not, it happened to me twice on UA in November and December, both caused 30 minutes to 1 hour delay. In both instances, no announcement was made except apology for the delay, but any FF would know exactly what was going on. The similarity of the two events made me think conspiracy, or that I was the unluckiest UA flyer