Originally Posted by
LAKnight
Spent 5 mins in the overall conversation with the Citi Rep. 3 of the total 5 mins conversation with the rep is to let her read out the description of the offers like below... In other words, she spent 2 mins to tell me how good and valuable customer I am and Citi doesn't want to lose a customer like me.
"$95 statement credit and 1,000 mile bonus for $1,000 spend for the next 16 months"
They're required to quote you the entire offer, and they must receive your assent to the offer. It happened to me on all 5 cards.