FlyerTalk Forums - View Single Post - AS Mileage Plan number too short to be accepted by British Airways check-in system
Old Jan 21, 2014 | 7:10 am
  #20  
mizzou1
 
Join Date: May 2012
Posts: 514
It seems that AS needs to publish a full manual of how zeros should be added to FF# for each partner airline!

I decided to take the retroclaim path, despite the concern that miles may unexpectedly show up in BA account (It didn't).

I sent an email to Mileage Plan and described the problem with number of digits of FF# and even attached a photo taken from the computer screen of check-in agent at LIS. I clearly asked what I need to do to prevent this problem in future.
Mileage Plan replied with an irrelevant message asking me to send them the e-ticket and one BP to credit miles. As if I had asked how to credit miles!
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