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Old Jan 21, 2014 | 5:37 am
  #12  
Gomac
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10 Years on Site
 
Join Date: Jun 2013
Location: Dubai
Programs: BAEC Gold, HHonors Diamond, Marriott Gold
Posts: 1,558
Originally Posted by KenJohn
Unfortunately, Golds do not get any priority for locating lost luggage or even speaking to someone about it.
On the Bronze benefits page it states

"Priority at Baggage Arrival Services desks

We don't plan on losing your bags, and we have an excellent record of getting baggage to our customers at their destination on time. But if your bag doesn't arrive when you do, we'll bring you to the front of the queue, so we can start searching for it sooner."
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