Originally Posted by
Spounce
Marketing executives at a number of airlines have operated under the impression that travellers would pay extra for a better experience. Most of them managed their airlines directly into the scrap heap. How many examples would you like?
So true. Marketing, schmarketing.
AC deployed their 77W for years on MTL-Paris. Their % market share on the route could be counted on their fingers.
How does an airline with abysmal comfort/experience like TS lap AC on the route when AC were offering 9 wide 777 with flat biz?
Guess TS has a brilliant 'marketing' dept
... LOL