Originally Posted by
KenHamer
Clearly most people already think Air Canada is no better than the worst of them, otherwise they'd be prepared to pay more..
I doubt that most people would be prepared to pay more, actually. Their buying decisions make that clear. I meet many travellers who prefer AC to all US carriers who will still fly US carriers when they're cheaper.
We all saw how the "they'll pay more for a better product" thing worked out for HMY and Roots..