FlyerTalk Forums - View Single Post - Dynamic Currency Conversion (DCC) [2014-2016]
Old Jan 19, 2014, 2:07 pm
  #21  
JEFFJAGUAR
 
Join Date: Jul 2007
Posts: 1,762
Originally Posted by Majuki
Banks may continue to eat the cost now, but what about if more and more people start submitting claims about being scammed by DCC? Surely it cost your bank more than 54¢ to reverse to you. If enough people start to complain, issuers can begin to change their tune. For example, how recently would you get the line of "all merchants are required by Visa/MC policy to accept all cards blah blah blah..." when you asked why the bank didn't issue cards with EMV? That's all you would hear from them about two years ago.

When I went to call about getting a new card from Chase with EMV last week, the story was completely different. The rep not only knew about EMV, but he knew the differences between chip-and-signature and chip-and-PIN. Granted this could have been one of the few who was in the know, but I doubt it.



I don't know the process as a cashier for this scenario, but I think they would have to opt for it for the terminals to be in compliance with Visa policy.
The bank probably ate the charge because it was a small amount. If it's a larger amount, say $50 on a hotel stay, they probably initiate a chargeback which might incur a fee on the merchant by his or her bank.
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