FlyerTalk Forums - View Single Post - AA136 (longhaul LAX-LHR-LAX Business class service review and discussion)
Old Jan 19, 2014 | 11:14 am
  #5  
zznoname
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Originally Posted by JDiver
There is no "boss lady" or "boss guy" on an AA flight - there is a Purser, who has no supervisory authority. Some would say this is part of the problem; AA bargained away the right to have a supervisory position on board.

IMO what you got was a more experienced, knowledgeable FA (working in F) who fixed the seat, and a less caring or even burned out FA as your cabin FA - and possibly like-minded Business cabin colleagues (that's easy - sometimes friends will bid on the same flights so they can socialize and enjoy known company; this in itself can be good, unless they share values that include work avoidance and a lack of understanding the health of their employer depends to some extent on their actions).

We've refined your thread title to allow it to conform to TOS. /Moderator
Yes. Purser. Learned all about that position at FT, but it's always good to get that information/story out again.


Yeah. That's what I wanted to say. And you are correct, there was a lot of chatting. When I walked up with my empty glass, three grouped together continued talking until the "... excuse me.. " part.

Earlier in the flight, chatting with a J FA, she said she'd much rather be flying LAX-HNL.

So.. putting two and two together, I can see there might be a difference between servicing people on a 757 or 767 and J 77w.

Last edited by zznoname; Jan 22, 2014 at 3:20 pm
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