Hi Everyone,

Here's a quick follow-up....

There was no folio created. There was no charge on my credit card. I review both of these to determine which expenses to submit - but there was neither. I know that if I contacted my Company's finance department, they would likely allow the expense to be submitted given the circumstances (though they are typically fairly stringent about the policy, especially when its for a previous fiscal year...I have been declined before for parking fees)

I did not intend to come off as a "complainer" by posting this thread. I knew the reimbursement would occur eventually - but I posted this thread more to discuss if this is a standard policy...I was more shocked about how I was approached with this matter, especially with being a frequent customer to the same property. Perhaps I am just being a complainer though after all

As for the hotel tip....I fully understood the risk of having the maid take the full $20, but I would have rather accepted that risk than not tipped at all (I was in a hurry for a business meeting). I just thought it was strange to have a policy where maids can take more than say, $10 from a guest who has not checked out yet.