Originally Posted by swag

I got a smail mail letter today from Amex, dated Jan 10, referencing my SPG Amex card.

"We are writing to let you know we have issued a statement credit to the account listed above. Due to a technical error, we were unable to issue rewards points to your account at the time that you earned them. The credit represents the value of those points. We apologize for any inconvenience this may have caused.

You will see the credit reflected on an upcoming statement..."

Did anyone else get this, recently or in the past? It doesn't say when I'll see the credit (it's not there yet), or how many points are affected, or how they will calculate points value to dollars. But I'm not happy. If I wanted cash back, I'd use a cash back card.