Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,405
Frontline folks who are tasked with both taking care of customers and protecting the company assets (not letting just anyone in) are in a rough spot.
Still, even if this smelled funny...once she was just sitting there, was it really worth the effort to throw her out.
Not much you can do at this point. You could try to talk to some higher ups at Delta, but they are probably more excited that somebody got kicked out of their precious club.