I stay at the same Marriott weekly for business. One of the managers informed me that one of the front desk agents messed up my billing and forgot to charge my credit card for a stay over 3 months ago in early October. The manager then informed me that they were going to charge me for the hotel stay. I told the manager that my company will not reimburse me for the charges because my company has a policy that charges more than 3 months prior are unexpensable. The manager said she was "sorry that it would have to come out of my own pocket"

Am I wrong for expecting some type of sympathy? I have stayed 150 nights at this same property last year.

On a side note...just yesterday, I did not have any dollar bills for daily hotel tip so I left a $20 bill with a post-it note attached to it which said "Please take $3 and leave the change ". Maybe this is entirely my fault for being too trusting, but is that acceptable maid service? Both the $20 and post-it note were missing.