Originally Posted by
kochleffel
It sounds as if US is fixated on getting you to SFO from CLT, but there are possible routings on AA, via JFK or MIA, that can get you to SFO the same day--albeit late at night--with even an afternoon departure from STT.
I'd suggest you check these on aa.com, and then call again with a suggested rebooking. Although all airlines are loathe to rebook passengers on a competitor, US and AA are now the same company! The key may be to take CLT out of the problem and focus just on STT-JFO via any routing that works.
I tried this - and they stated (twice now) that they could not rebook me on AA as they are still in the process of merging and are not the same airlines (almost verbatim)
I know that I can fly on AA (I have been doing these flights for 7 years) - problem is that I cannot make a 8am flight out of STT as I am not staying on St Thomas, and need to take a ferry over that doesn't get to StT in time.
I see a $534pp flight on AA ($501 plus charges) that leaves STT in the afternoon (flight we normally take, but the USAir was so much less) - and may take that... effectively costing me $360 more... I may just upgrade to Biz class since only $70pp more as we will each have a checked bag.
Overall - not happy obviously - this is a 2nd time a merger has screwed me (the UA-Cont did as well) - but at least UA pulled thru - USAir offers zilch other than 'sorry'.