I was just browsing the ba.com website and saw this which was published yesterday but I couldn't find a thread on it. I know it's a repetitive topic (

) but I thought it would be worth highlighting on it's own. (apologies Mods if this has already been on somewhere)
I'm not sure how to do a screen grab on FT so if anyone else wants to/can please go ahead. It may be handy for inclusion in one of the Sticky's?
http://www.britishairways.com/cms/gl...oard_Dec14.pdf